Utility Scams

Category: Season 11

Mary Bach, Independent Consumer Advocate and Chair, AARP Pennsylvania Consumer Issues Task Force

Mary Bach is a nationally recognized, independent Consumer Advocate. As a volunteer, she is also Chair of the AARP Pennsylvania Consumer Issues Task Force. She has taken her knowledge to many television outlets including the Today Show, Good Morning America, Donahue, and Dateline. She has also been featured in the pages of Good Housekeeping, Business Week, Money Magazine, USA Today, and the Wall Street Journal. Her work is centered around preventing fraud against older consumers.

Most households are serviced by a variety of utilities. We all rely on our gas, electric, and water companies, and many of us still have telephone landlines. The scammers know of our situation and threaten us with a loss of service. Education about these imposter scams is key. Learn what to watch for, and remember you are your own first line of defense against the scammers!